IVR Designer allows you to create advanced telephony systems with a simple drag-and-drop interface. The user can pick any application from the toolbar area of the designer, then drag it to the main drawing area and drop it anywhere on the drawing area. This will create that application at the dropped location. Its drag-and-drop interface makes it easy for users to create voice response applications in a web browser (Chrome and Firefox are recommended). IVR Designer's toolbar contains the applications to create an IVR.
How it works
This campaign can be used to broadcast message in the form of IVR (Interactive Voice Response) also known as Outbound-IVR. Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs.This type of campaign dials number from contact list, on answer by the recipient, plays IVR message and on the basis of responses from recipient, it performs some operation or plays some other message. When user selects this campaign, it will open a form that lists all the options and settings for creating this campaign.