Call4Smile does support a verity of outbound campaigns like press 1 campaigns, Custom IVR campaigns , Agent campaign with an option to forward calls of potentials customers to queues / live agents for further support.
Call4Smile does support predictive dialer mode of dialing, It intelligently predict the number of calls to generate based on ACD, ASR and other parameters
Call4Smile is a Cloud Based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. Call4Smile offers smart autodialer capabilities. Call4Smile has different broadcasting campaigns each and everyone targeting your telemarketing needs. These broadcasting campaigns makes it a complete unified broadcasting platform where you can broadcast Voice, Fax, SMS, Email, Survey and IVRs. Following are a list and brief description of various campaigns that Call4Smile support.
Voice Broadcasting, Fax Blasting, SMS Messaging, Email Marketing, Survey Broadcasting, IVR Broadcasting, Call Center Features, Interactive Campaign
Call4Smile offers CRM integration through WebRTC based agent panel, Agent configures and save CRM credential in agent panel providing URL of CRM too, and whenever a customer call connected with an agent, his contact information pop up before agent from CRM for further action. here you will find details