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Cloud Based Call Center Platform

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  • Fax Marketing

    Cloud Based Fax Marketing Software

    USA/Canada $0.02/Page
    Buy Now A-Z Rates

  • Call Center

    Cloud Based Call Center Software

    USA/Canada $0.013/MIN
    Buy NowA-Z Rates

  • CRM Communications

    Cloud Based CRM Communications Software

    USA/Canada $0.0137/SMS
    Buy NowA-Z Rates

Welcome To Call4Smile

Call4Smile is a unified communications broadcasting and call center platform, Call4Smile features autodialer, predictive dialer and power dialer dialing modes, It features Simple Voice broadcasting, SMS Marketing, and Fax blasting, press 1 campaign, an outbound call center with WebRTC agent support, AMD, HLR, DNC suitable for small business owner and entrepreneurs. Call4Smile fits most voice broadcasting, call center, and CRM communications scenarios with real-time campaign management and live statistics and reporting.




Call Center

Call4Smile does support a verity of outbound campaigns like press 1 campaigns, Custom IVR campaigns , Agent campaign with an option to forward calls of potentials customers to queues / live agents for further support.

Call4Smile does support predictive dialer mode of dialing, It intelligently predict the number of calls to generate based on ACD, ASR and other parameters

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Outbound Broadcasting

Call4Smile is a Cloud Based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. Call4Smile offers smart autodialer capabilities.
Call4Smile has different broadcasting campaigns each and everyone targeting your telemarketing needs. These broadcasting campaigns makes it a complete unified broadcasting platform where you can broadcast Voice, Fax, SMS, Email, Survey and IVRs. Following are a list and brief description of various campaigns that Call4Smile support.
Voice Broadcasting, Fax Blasting, SMS Messaging, Email Marketing, Survey Broadcasting, IVR Broadcasting, Call Center Features, Interactive Campaign

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CRM Communications

Call4Smile offers CRM integration through WebRTC based agent panel, Agent configures and save CRM credential in agent panel providing URL of CRM too, and whenever a customer call connected with an agent, his contact information pop up before agent from CRM for further action. here you will find details

May 22 2020
  • Posted By: ICTAdmin
  • Comments:

Call4Smile, the cloud based SMS ,Fax and Voice broadcasting service platform

Call4Smile is a unified communications broadcasting and call center platform, Call4Smile features autodialer, predictive dialer and power dialer dialing modes, It features Simple Voice broadcasting, SMS Marketing, and Fax blasting, press 1 campaign, an outbound call center with WebRTC agent support, AMD, HLR, DNC suitable for small business owner and entrepreneurs. Call4Smile fits most voice broadcasting, call center, and CRM communications scenarios with real-time campaign management and live statistics and reporting.
  • Read more about Call4Smile, the cloud based SMS ,Fax and Voice broadcasting service platform
  • ICTAdmin's blog
April 18 2016
  • Posted By: ICTAdmin
  • Comments:

Benefits Of Cloud Call Center

Call centers play important role in building long term customer relationships. Organizations deploy two kinds of Call centers. One kind is conventional call centers, they are based on premises. Another kind of call centers is clound call center. Cloud call center is also known as hosted call center and virtual call center.
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  • ICTAdmin's blog
April 11 2016
  • Posted By: ICTAdmin
  • Comments:

SaaS Fax Blasting Solution And Their Benefits

Fax blasting is usually used to capture huge target audience. It is a good method of marketing products and services of companies. Fax broadcast is an old method of marketing, but still is, considered important weapon in the field of marketing. Bulk broadcasting allows advertisers to target maximum number of clients either these are local, national or international.
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  • ICTAdmin's blog
April 5 2016
  • Posted By: ICTAdmin
  • Comments:

Benefits Of SaaS For Small Businesses

In the past companies purchased expensive software, hardware, build and maintain their IT infrastructures itself. At that time there was no concept of Software As a Service (SaaS) and hosted solutions. Now the world becomes faster. Technological changes have great impacts on the way of doing business. SaaS for small businesses brings a number of opportunities.
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  • ICTAdmin's blog

How to write a valid mobile phone number in international format?

writing a mobile phone number in valid international format is described here , we usually dial in following formation when dialing international format [international dialling prefix] [country code] [network prefix] [telephone number] international prefix can + or 00 or 011 while country code's list is give here with following title List of international calling codes where you can check your country's dialling code
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Does Call4Smile Support T.38 faxing?

Yes, Call4Smile support T.38 Fax over IP (FOIP) , G.711 Pass through and PSTN (T.30) faxing

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How to prepare Voice Recordings?

The required format of sound file need to 8 Khz sampling rate , 16 bit mono and supported types is wav file

You can use one of following methods to create 8 khz 16 bit mono wav files

a. Microsoft Windows built-in recording tool "Sound Recorder"

  • Read more about How to prepare Voice Recordings?

What is format of external file / contacts list file?

The format of external file needs to be in CSV (comma seperated values) format as show below

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How to prepare Telephone Number List / Contacts list ?

Contacs Lists can be prepared using following methods

1. Manually adding Contacts

First you need to add a contact group

Click Contacts ==> Contact Group ==> Add new group
Enter name of group and select desired regions, countries and destinations
Click Save button at top

Secondly you need add new contacts to said group

Click Contacts ==> Contacts ==> Add new
Enter Phone number and other information and assign contact to groups
Click Save button at top

2. Importing from external file

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