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Cloud Based Call Center Platform

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  • Fax Marketing

    Cloud Based Fax Marketing Software

    USA/Canada $0.02/Page
    Buy Now A-Z Rates

  • Call Center

    Cloud Based Call Center Software

    USA/Canada $0.013/MIN
    Buy NowA-Z Rates

  • CRM Communications

    Cloud Based CRM Communications Software

    USA/Canada $0.0137/SMS
    Buy NowA-Z Rates

Welcome To Call4Smile

Call4Smile is a unified communication platform for broadcasting and call center operations. There are three dialing modes: automatic, predictive, and power. Small company owners and entrepreneurs include Simple Voice broadcasting, SMS Marketing, Fax blasting, a press 1 campaign, an outbound contact center with WebRTC agent assistance, AMD, HLR, and DNC. In addition, the Call4Smile system can manage and report on most voice broadcasting, call center, and CRM communications scenarios.




Call Center

The Call4Smile service supports outbound campaigns like press 1 campaigns, custom IVR campaigns, and agent campaigns with the ability to forward calls of potential customers to queues or live agents for further assistance.

Call4Smile supports predictive dialing and predicts the number of calls needing to be made based on various factors on ACD, ASR, and other parameters.

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Outbound Broadcasting

It offers voice broadcasting, fax blasting, and mass SMS marketing. In addition, innovative autodialer features are available from Call4Smile. Call4Smile offers smart autodialer capabilities.
It offers voice broadcasting, fax blasting, and mass SMS marketing. In addition, innovative autodialer features are available from Call4Smile. Every one of Call4Smile's broadcasting programs is tailored to your specific telemarketing requirements. With the addition of these broadcasting campaigns, it has become a fully integrated platform for broadcasting surveys, voice, fax, SMS, and IVRs. The list and a brief explanation of the numerous campaigns that Call4Smile supports are provided below.
Call Center Features, Interactive Campaigns, Survey Broadcasting, Fax Blasting, SMS Messaging, Email Marketing, IVR Broadcasting, and Voice Broadcasting.

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CRM Communications

CRM integration is offered through Call4Smile's WebRTC-based agent panel. The agent configures and saves the CRM credentials in the agent panel connected to the CRM system by providing the URL CRM. Every time a consumer calls to speak with an agent, the agent receives his contact information from CRM for further action.

May 22 2020
  • Posted By: ICTAdmin
  • Comments:

Call4Smile, the cloud based SMS ,Fax and Voice broadcasting service platform

Call4Smile is a unified communications broadcasting and call center platform, Call4Smile features autodialer, predictive dialer and power dialer dialing modes, It features Simple Voice broadcasting, SMS Marketing, and Fax blasting, press 1 campaign, an outbound call center with WebRTC agent support, AMD, HLR, DNC suitable for small business owner and entrepreneurs. Call4Smile fits most voice broadcasting, call center, and CRM communications scenarios with real-time campaign management and live statistics and reporting.
  • Read more about Call4Smile, the cloud based SMS ,Fax and Voice broadcasting service platform
  • ICTAdmin's blog
April 18 2016
  • Posted By: ICTAdmin
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Benefits Of Cloud Call Center

Call centers play important role in building long term customer relationships. Organizations deploy two kinds of Call centers. One kind is conventional call centers, they are based on premises. Another kind of call centers is clound call center. Cloud call center is also known as hosted call center and virtual call center.
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  • ICTAdmin's blog
April 11 2016
  • Posted By: ICTAdmin
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SaaS Fax Blasting Solution And Their Benefits

Fax blasting is usually used to capture huge target audience. It is a good method of marketing products and services of companies. Fax broadcast is an old method of marketing, but still is, considered important weapon in the field of marketing. Bulk broadcasting allows advertisers to target maximum number of clients either these are local, national or international.
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  • ICTAdmin's blog
April 5 2016
  • Posted By: ICTAdmin
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Benefits Of SaaS For Small Businesses

In the past companies purchased expensive software, hardware, build and maintain their IT infrastructures itself. At that time there was no concept of Software As a Service (SaaS) and hosted solutions. Now the world becomes faster. Technological changes have great impacts on the way of doing business. SaaS for small businesses brings a number of opportunities.
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  • ICTAdmin's blog

How to write a valid mobile phone number in international format?

writing a mobile phone number in valid international format is described here , we usually dial in following formation when dialing international format [international dialling prefix] [country code] [network prefix] [telephone number] international prefix can + or 00 or 011 while country code's list is give here with following title List of international calling codes where you can check your country's dialling code
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Does Call4Smile Support T.38 faxing?

Yes, Call4Smile support T.38 Fax over IP (FOIP) , G.711 Pass through and PSTN (T.30) faxing

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How to prepare Voice Recordings?

The required format of sound file need to 8 Khz sampling rate , 16 bit mono and supported types is wav file

You can use one of following methods to create 8 khz 16 bit mono wav files

a. Microsoft Windows built-in recording tool "Sound Recorder"

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What is format of external file / contacts list file?

The format of external file needs to be in CSV (comma seperated values) format as show below

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How to prepare Telephone Number List / Contacts list ?

Contacs Lists can be prepared using following methods

1. Manually adding Contacts

First you need to add a contact group

Click Contacts ==> Contact Group ==> Add new group
Enter name of group and select desired regions, countries and destinations
Click Save button at top

Secondly you need add new contacts to said group

Click Contacts ==> Contacts ==> Add new
Enter Phone number and other information and assign contact to groups
Click Save button at top

2. Importing from external file

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